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On-demand usage lets you keep generating after your workspace’s shared credit pool runs out. Extra credits are charged at a fixed rate. There are two kinds:
  • Workspace on-demand usage: an admin turns it on for the whole workspace, and it’s billed to the workspace.
  • Personal on-demand usage: a backup you turn on for yourself, billed to you. It’s only available when the workspace hasn’t turned on on-demand usage, so you’re not blocked waiting on your billing admin.
If you need more credits every month, a higher plan or credit tier is usually better value than relying on on-demand usage. See Change or cancel your subscription.

Workspace on-demand usage

Workspace on-demand usage is available on Starter, Business, and Enterprise. Extra credits are added to the workspace’s next invoice. On-demand usage settings To turn it on, go to Subscription settings, click Manage Plan, and enable On-Demand Usage. You need a payment method on file first.

Set a budget

Once the pool runs out, anyone in the workspace can add on-demand usage to the workspace’s bill. A budget keeps that spend in check. It only applies to on-demand usage, not to the credits in your pool. Only admins can change it. In the same settings, you can set two limits on on-demand spending:
  • Alert threshold: a heads-up, not a cap. When on-demand spending passes it, a banner appears near the chat with a link to manage your budget, and your team can keep generating.
  • Budget limit: a hard cap. When on-demand spending reaches it, the workspace’s on-demand usage stops until an admin raises the limit or your next billing cycle starts. Personal on-demand usage doesn’t take over when the budget limit is hit.
Budget limit settings

Personal on-demand usage

Personal on-demand usage is a backup for when the workspace can’t cover you. It kicks in only after the workspace’s credits and your individual user credit balance (e.g. monthly free credits) are used up, and only if the workspace hasn’t turned on on-demand usage. It’s billed to you, not the workspace. If an admin has turned on workspace on-demand usage, personal on-demand usage isn’t offered, even after the workspace hits its budget limit.

Common questions

No. On-demand usage is available on Starter, Business, and Enterprise. See Subscription plans.
An admin can raise the budget limit in Subscription settings, or you can wait for the next billing cycle to start. Personal on-demand usage isn’t available while the workspace has on-demand usage turned on.
Workspace on-demand usage is turned on by an admin and billed to the workspace. Personal on-demand usage is a backup you turn on yourself, billed to you, and only available when the workspace hasn’t turned on on-demand usage.
When on-demand spending passes your alert threshold, a banner appears near the chat with a link to manage your budget. Your team can keep generating until you reach the budget limit.
No. A budget only controls how much on-demand usage your workspace can run up. It doesn’t change your plan, the credits in your pool, or what on-demand usage costs.